If you’re looking for a company to fix a basement water problem, it’s a good idea to check out their bona fides. After all, your home is a valuable asset, and waterproofing is a significant investment. Before you hire someone, due diligence is a must. The good news is that finding out the information you need about Boston basement waterproofing companies is simple if you know the right questions to ask.
10 Questions to Ask a Boston Basement Waterproofing Company Before You Hire Them
If you’re looking for a company you can depend on, check out these 10 questions to ask.
1. How Long Have You Been in Business?
You want to know that the company has experienced staff. Every company has to start somewhere, so if this is a newer company, the next step is to ask about staff experience.
2. How Much Experience Do Your Team Members Have?
A business that has been around for decades needs to have team members with experience. Of course, a newer business with an experienced team could be a great fit. The years of experience matter as this means they’ve had time to learn to do it right.
3. Do You Specialize in Boston Basement Waterproofing?
Find out what the specialties of the company are. Do they do all sorts of different restoration and construction things, or do they primarily focus on basements and basement waterproofing? This shows specialized experience where you need it.
4. Is Your Company Licensed?
Licensing shows that the company is legitimate in this field and they are legally able to perform these services.
5. What Types of Insurance Do You Have?
The company’s insurance will protect you as well as the workers who come onto your property. Make sure they are covered for injuries, accidents, and liability to your structure too.
6. Have You Ever Botched a Job?
Listen, we all make mistakes. But it takes a trustworthy company to be honest about making mistakes in the past.
7. If So, How Did You Fix the Problem?
How they handle those mistakes will say a lot about their work ethic. Do they make their mistakes right when they happen?
8. Do You Have a Warranty?
A reliable company that stands behind their work will offer some sort of warranty. This ultimately guarantees the quality of their work or their products.
9. How Do You Plan to Fix My Problem?
Tell them what your needs are and ask what the plan is. Different companies might have different solutions, but this question is designed to make sure you understand their plans and that you’re on the same page.
10. Do You Have a List of Satisfied Customers I Can Call?
Most companies have past jobs on their sites so you can check into referrals and hear the stories for yourselves. Don’t forget to also look up online reviews. These can be a great resource for real-life experiences.
Find a Boston Basement Waterproofing Company You Can Trust
Drycrete Waterproofing takes great pride in being a company you can trust for your basement waterproofing needs. Our teams are professional, reliable, and knowledgeable to help you find the best solution and get the job done. Contact us today to learn more about your options.